I had been suffering from a very painful back and associated numbness in my toes for over a year. An orthopedic doctor had told me that I would have to learn to live with these symptoms because they were the result of a back injury that had limited treatment possibilities. His answer was to prescribe medication to try to control the pain.
While at a running event, I stopped by the Universal Health & Rehabilitation tent for a free diagnostic test. I liked the explanation I received and eventually followed up with them at the Center and my life has changed as a result. Through their course of recommended treatment including Chiropractic and Physical Therapy, I have been able to stop the use of pain medications and have drastically reduced my back pain while totally eliminating the numbness in my toes. These results were more than I had hoped for and came much faster than I ever could have imagined. My overall quality of life has been improved as a direct result of the treatment I have received at Universal.
You can’t talk about the great care at Universal without mentioning the unbelievably professional, courteous, dedicated and friendly staff. When you come to the center you are treated like a family member. They are always flexible with scheduling and run the office so efficiently that I never had to wait more than a few minutes to be seen. From the front seek, to the Doctors, to the Physical Therapy staff, you are treated like a VIP from the time you arrive to the time you walk out the door. At a time when other facilities and companies are striving to achieve service excellence, Universal stands a model for patient care, education, and commitment to each individual’s treatment.
From day one of my association with all the staff at Universal Health & Rehab, I have been the recipient of kindness and concern. To all the Doctors, your special qualities of kindness and compassion are a sure remedy for healing. Thanks again, you are truly special people.
Before starting treatment, my main complaint was a deep constant ache in my legs from my hips to my toes. This was present 24 hours a day for many years. I tried medicine, exercise, and therapy and nothing helped. So as a last resort, I tried Acupuncture. After about 12 treatments my legs no longer ache and I feel great.
I came to Universal because I had injured my hand while doing some outside work. The staff took the time to explain the treatment program and help me recover from my injury. My hand is doing fine! The Doctors and Therapists were very helpful, and I am very thankful that I came.
My son Jimmy would get ear-aches which would lead to bronchitis then acute asthma attacks. The medicine his doctors prescribed only made things worse. I was desperate, and decided to give chiropractic a try. When I brought Jimmy in he had an ear infection, was having trouble breathing, and using the nebulizer 3 times a day. After the first adjustment, Jimmy used the nebulizer once and that was it. Jimmy has not had the need to use the nebulizer since, and is now on a maintenance schedule to keep his asthma under control. Dr. Bernie cares about the person as a whole. He listens. He is a blessing to all his patients. I tell everyone how much chiropractic has helped Jimmy. People would rather give their children medicine, put tubes in their ears, or even surgery. Little do they know that a simple adjustment of their spine could prevent all of this.
I am writing this letter to thank you for all of your physical and mental health that got me through this past year. I am so grateful. Words cannot express how all of you at Universal Health in your special way made me feel comfortable. Your loving service was the biggest part of my healing. After my car accident, I could not bend over and even sitting was bothersome. You actually got me back to where I could enjoy my usual activities without pain. You are very special people and I am glad that I had a good team on my side to get me through some really tough days.
John M. Sullivan
Before starting my treatment, my left knee was very painful due to a worn meniscus. I also had terrible shoulder pain due to an impingement. By a caring staff, the whole team at Universal Health & Rehab helped to relieve much of my ongoing pain. During the 20 years I have suffered with my shoulder condition, and all the doctors and therapists I have seen, I have never been to a place that gives me such relief and enjoyment. I am sincerely grateful.